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Agency Account FAQs

Can't find the answer you're looking for? Contact Us. Or, book a demo here.

If an Agency Account has already been created for you - you will have received an email from hello@brandsandagencies.co.uk inviting you to claim it.

Head to the Agency Account Sign-Up page and start typing in your agency name. If an account already exists for your agency, it will appear as an option for you to select. This will auto-fill information our research team has populated for your agency. 

Complete the information for the individual who will manage your Agency Account. Only one email address can be assigned to manage your account - we recommend using a shared/team email address. 

Once you've completed registration, you will receive an email notifying you that your request to takeover your Agency Account has been successful. 

Then, you can start managing your presence - adding brands you currently work with and services you provide.

You will also have the option to upgrade to a Standard or Premium Account in the My Account area.

To create a new Agency Account - head to the Agency Account Sign-Up page. Here, you can populate information on your agency's location and size. 

Then, complete the information for the individual who will manage your Agency Account. Only one email address can be assigned to manage your account - we recommend using a shared/team email address. 

Select which account type you would like. All memberships are annual. If you choose a Standard or Premium account, you will be taken to GoCardless to set up a direct debit.

Once you've completed registration, you will receive an email notifying you that your Agency Account set-up has been successful. 

Then, you can start managing your presence - adding brands you currently work with and services you provide.

You will also have the option to upgrade to a Standard or Premium Account in the My Account area.

Head to the My Account area of the website. This will appear in the menu and at the top right of the site when you are logged in. Then, click the Agency Profile section. 

Click 'Add brand' and search for the name of a current client. Once displayed, click the brand name and select the services you currently provide to that brand. You can add as many services per brand as required. 

You can also remove brands you no longer work with in this section, or amend the services you're currently providing to them. 

Once you're happy with your information, save any changes. 

Please allow a few minutes for your information to be approved. Then, it will appear in the directory - on relevant Agency Directory searches and relevant Brand Profiles. 

If you can't find a brand you are currently working with when you're updating your information in the Agency Profile section of the My Account area - Contact Us

Let us know the name and website URL for the brand you'd like to be added. 

If you can't find a service you are currently providing to brands when you're updating your information in the Agency Profile section of the My Account area - Contact Us

Let us know the service(s) you'd like to be added. 

Head to the My Account area.

Then, click to view/edit your Agency Profile. Here, you will be able to add or change your agency logo.

All agency accounts have access to edit their information in the Agency Profile section of the My Account area. Information populated here appears on relevant Agency Directory searches and Brand Profiles. 

However, only Standard and Premium members have dedicated Agency Profiles on the website. These appear in purple in the Agency Directory and on relevant Brand Profiles and are clickable.

For example: if your agency is currently providing SEO to multiple brands on the website - a link to your Agency Profile will appear on all of those Brand Profiles, and in all Agency Directory searches filtered by 'SEO'. 

If you are a Free member, your agency name will still appear where relevant, but will not be clickable to a profile. 

Premium agencies also have the ability to add case studies. These are clickable from relevant Brand Profiles, and appear on your Agency Profile. 

Head to the My Account area when logged in to your Agency Account. 

Here, you can review your current membership and see the other packages available. 

Compare the features of each Agency Account type here

To upgrade, select either Standard or Premium. This will take you to GoCardless to set up a direct debit. 

Direct debits auto-renew annually - you will receive an email notification in advance to remind you. 

Case studies are a great way to showcase your best work. They are displayed on your dedicated Agency Profile, and linked to from all relevant Brand Profiles. 

Case Studies are only available to Premium members.

To add a case study, head to the My Account section and click to view/edit Case Studies

Ensure you add a title and select a brand. Add a short summary of your case study - this will appear under the main title. 

Then, populate your case study with copy, images and videos. 

If you prefer, you can simply input a title, brand, and short summary, and then link to a full case study on your website.